TERMS & CONDITIONS

These Terms and Conditions ("Terms") govern your use of the vawinecooling.com website and your engagement of services from VA Wine Cooling ("Company," "we," "us," or "our"), a California-licensed contractor (CSLB Lic#1055057). By using our website or engaging our services, you agree to these Terms. Please read them carefully.

1. Services

VA Wine Cooling provides wine cellar cooling system installation, maintenance, troubleshooting, and emergency service throughout Southern California. All services are performed by licensed, insured technicians in accordance with California state contractor requirements.

Diagnostic & Troubleshooting Services: Our troubleshooting and diagnostic services are assessment services. We identify and document system conditions and provide recommendations. We do not guarantee specific outcomes from diagnostic visits, as the condition of third-party equipment and components is beyond our control.

Installation Services: We provide installation of wine cellar cooling systems per manufacturer specifications and applicable California building codes. All installations are performed under our CSLB contractor license.

Maintenance Services: Maintenance plans include the specific services described in your service agreement. Maintenance visits reduce the risk of system failure but do not guarantee uninterrupted system performance.

2. Estimates and Pricing

All prices and estimates provided are for informational purposes only and are not binding until confirmed in writing. Final pricing may vary based on on-site conditions, parts availability, and scope changes. We will communicate any changes before proceeding with additional work. You are not obligated to proceed with services following a diagnostic visit.

3. Appointments and Cancellations

We request at least 24 hours' notice for appointment cancellations or reschedules. Emergency service appointments are dispatched on a best-effort basis and are subject to technician availability. We are not liable for damages arising from service delays due to circumstances outside our reasonable control.

4. Customer Responsibilities

To enable safe and effective service delivery, you agree to:

• Provide safe and reasonable access to your wine cellar and associated mechanical areas
• Disclose any known hazards, previous repairs, or system modifications
• Ensure the service area is clear and accessible at the scheduled appointment time
• Provide accurate information about your system and its symptoms

5. Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing. We accept major credit cards, check, and approved electronic payment methods. Overdue balances may be subject to interest at the maximum rate permitted by California law. You are responsible for all costs of collection, including reasonable attorney's fees, for overdue accounts.

6. Warranty Disclaimer

Parts and equipment installed by VA Wine Cooling are subject to manufacturer warranties only, which we will document and provide to you. VA Wine Cooling warrants our labor for a period of thirty (30) days from the date of service. This labor warranty does not cover damage caused by pre-existing conditions, third-party interference, customer misuse, power surges, or Acts of God.

EXCEPT AS EXPRESSLY SET FORTH ABOVE, VA WINE COOLING MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY CALIFORNIA LAW, VA WINE COOLING'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO OUR SERVICES OR THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

IN NO EVENT SHALL VA WINE COOLING BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF WINE COLLECTION VALUE, LOSS OF PROFITS, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8. Website Use

The content on vawinecooling.com is provided for informational purposes only. You may not use our website for any unlawful purpose or in any manner that could damage, disable, or impair our services. You may not attempt to gain unauthorized access to any part of our website or systems.

We reserve the right to modify or discontinue the website at any time without notice. We are not liable for any modification, suspension, or discontinuation of the website.

9. Intellectual Property

All content on this website — including text, images, logos, graphics, and code — is the property of VA Wine Cooling or its content suppliers and is protected by California and federal intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Orange County, California. You consent to personal jurisdiction in those courts.

Prior to filing any legal action, you agree to attempt to resolve disputes informally by contacting us at info@vawinecooling.com.

11. Contractor Licensing

VA Wine Cooling holds California State License Board (CSLB) contractor license #1055057. You have the right to verify this license at www.cslb.ca.gov. California law requires contractors to be licensed and requires us to carry workers' compensation and liability insurance for your protection.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of our website or services following any changes constitutes your acceptance of the updated Terms.

13. Contact Us