PRIVACY POLICY

VA Wine Cooling ("Company," "we," "us," or "our") operates the website vawinecooling.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us for services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

We may collect information about you in the following ways:

Information You Provide Voluntarily

• Name, email address, phone number, and mailing address when you submit a contact or estimate request form
• Details about your wine cellar and cooling system when you describe your service needs
• Communications you send us via email, phone, or our website forms

Information Collected Automatically

• Log data including IP address, browser type, pages visited, and time spent on the Site
• Cookie and tracking data (see our Cookie Policy)
• Device information including operating system and browser version

2. How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and provide estimates
• Schedule and perform wine cellar cooling services at your property
• Send administrative information such as appointment confirmations
• Send marketing communications, if you have opted in
• Improve our website and services
• Comply with legal obligations

3. Disclosure of Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in operating our website or conducting business (e.g., email service providers, scheduling tools), subject to confidentiality obligations
• Legal Requirements: If required by law or in response to valid legal process
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets
• Protection of Rights: To protect the rights, property, or safety of VA Wine Cooling, our customers, or others

4. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions
• Right to Opt-Out: We do not sell personal information. However, you may opt out of any future sale if our practices change
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, contact us at info@vawinecooling.com or call 714-981-5599.

5. Cookies

Our Site uses cookies and similar tracking technologies. Please see our Cookie Policy for detailed information about the cookies we use and your choices regarding cookies.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact and service records are typically retained for seven (7) years in accordance with standard business practices.

7. Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: